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What
Our Customers
Say About This Product…
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Simply
Water's automatic
controller system cut chemical costs from $7,000 last year to $2,500
for this year. When working with a city budget as I do, this is a
big savings and this year's water quality is the best it has ever
been. It was great to know our water stayed balanced 24 hours a day.
This spring was the simplest year for me and my staff in the six
years I have been over the pool.
It
was also a great asset being able to monitor and adjust the chemicals
from my office and my home.
Jeff
Long
Recreation Director
City of Fort Oglethorpe, Georgia |
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Thank
you for the excellent service and technical expertise you have provided
regarding the installation and troubleshooting of the two chemical
controllers.
Through
your expert advice and service, the College was able to provide its
pool patrons with quality water chemistry, while cutting actual costs
on chemical usage.
Thank
you for the service, technical expertise, and professionalism
you have provided.
Chris
Snow
Maintenance and Operations Director
Oklahoma City Community College
Oklahoma City, Oklahoma |
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This
past Spring our YMCA purchased an automated chemical
control system for our outdoor pool from Mr. Rick Dempsey with Simply
Water, LLC in Kingwood, Texas. We had great success with using
this system with our pool this past summer.
The
reason for the success was the daily monitoring and the knowledge
given to us by Rick Dempsey. His knowledge of water
chemistry is unequaled by anyone I have ever consulted with in my
34 years of involvement with swimming pools.
I
have given his name to other YMCAs in Mississippi who are now
doing business with his company.
J.
D. Rushing
Executive Director
Hodding Carter Memorial YMCA
Greenville, Mississippi |
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We
recently purchased three controllers for our Aquatic Center. In my
search for an automatic system I spoke with several companies and we
chose to do business with Simply Water.
After the installation of our systems, we ran into some technical problems.
The support from Rick Dempsey to make sure we got
our questions answered and our problems solved has been second to
none. Rick has gone beyond our expectations.
Our pools have never looked better, and we look forward
to a long business relationship with Simply Water.
Al
Kelley
Director of Leisure Services
City of Bainbridge
Bainbridge, Georgia |
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During
the past three years our association has constructed two new
YMCAs and made several modifications to existing facilities. Pool
chemistry, maintenance and equipment have been an interest and concern
during these projects.
It seems that every vendor we speak to on the topic of swimming pools
gives just enough information to sell their product (and confuse
our staff). I have found one major exception in the person of Rick
Dempsey.
We have used Simply Water for advice, training and products
such as controllers and pumps. Advanced water chemistry solutions are
a need at most YMCAs with few consultants available to give objective
advice. The most vital service offered by Simply Water is
sound technical assistance on the subject of water chemistry.
We
have had every problem imaginable at a YMCA pool and have worked
our way through all of them with the assistance of Simply Water.
Barry
D. Relyea
Vice President
Capital District YMCA
Albany, New York |
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Our
Department has been involved with Simpy Water since
1999. With the everincreasing demands placed on us by reduced budgets
and increased guidelines for public swimming pools and the dend for
accuracy in water chemistry Simply Water has become
an invaluable resource. Regardless of the time of day, or day of the
week, Rick Dempsey and his company have been available.
Recently,
I had a problem that was really confusing me in regards to why the
steps I was taking were not working. He walked us through the steps
to correct the problem and checked up on us for the next several
days to see if everything was OK. Rick Dempsey's customer
service is exceptional.We're in Georgia and if we need parts or support Rick has
answered the call.On any given day our department can call Mr.
Dempsey and he will walk us through the steps to resolve
the problem or remotely log on to the controller to make an assesment. Rick is
very patient with non-pool personel as well as very detail-oriented
for the Certified Pool Operator.
If
your swimming pool is giving you a hard time, or if you are tired
of getting the runaround, it would be worth your while to give Rick
Dempsey a call. Simply Water will do their
best to save you money and answer your questions. What a great
resource!
Good
Luck with your swimming needs and if we can help please call!
Craig
Sowell,CPRP
Director
Tift County Recreation Department
Tifton, Georgia |
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Rick
Dempsey is worth his weight in gold when it comes to Aquatic
Consultation. His expert adviceand problem solving assistance has
reduced my chemical and maintenance expense by 75% and man
hours by 65%.
When
my swim school was built, I had the chemical feed controllers installed
by the pool builder. For two years we went through countless dollars
and hours with these (made for private pools) feeders. I was on the
phone with the manufacturer's customer service department several
times daily. No one was able to give me the help I needed.
I
asked the manufacturer for a refund and the representative sent me
their Dichlor Feeder (for free) instead, but I told him the reasons
why this was not satisfactory. He then realized that this might be
above his head and suggested that I call his company's consultant.
I did call and the consultant gave me several different strategies
to try to salvage the original feeders even though they were not
intended for use in a commercial facility. He said, "If that
doesn't work, call Rick Dempsey, he may be able
to help you with your water problems." Boy, was that the understatement
of the century!
I
tried the strategies that the consultant suggested for a couple of
weeks, but after thsoe feeders put 30 gallons of Liquid Chlorine
into my 25,000 gallon pool overnight, in total exasperation, I called Rick.
Without giving him any money or promising business, he walked me
through correcting this horrendous problem. We were on the phone
each hour from early morning, and before 3pm we were ready for lessons
to begin for the day.
Rick wanted
to see if we could make the old feeders work for me, but by this
time I had no faith in them. I soon purchased the Simply
Water controller and have been a very satisfied customer.
In the beginning, I was on the phone with Rick 5
or 6 times a day and if I didn't call him, he would call me to make
sure everything was ok. He always takes my calls or calls me back
within an hour. Who else, in any business, can you call day or night
with a problem and get the help you need right then?
Rick
Dempsey's knowledge of pool chemistry and maintenance
is unequaled. His dedication to customer service and professionalism
has made him a priceless asset to our operation.
I
believe in him, Trust his expertise, and would recommend his
services to everyone.
Linda
Maley
Owner
Maley Swim School
Ridgeland, Mississippi |
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The
continuous help that you have provided for us is remarkable. My goal
was to find a system that would eliminate liability regarding chemical
hazards, make a maintenance friendly environment, and be cost efficient.
With Simply Water and the Miox system
I have ultimately reached my goal! We cut tremendous costs on chemicals,
saved time maintaining our pool, and have gotten rid of the hazardous
chemicals. With a few simple instructions, the system was easy to operate.
I am happy to say that the Miox system is running perfectly
and our water now "sparkles". I appreciate the way Simply
Water has stayed in touch and made sure everything is up and
running well. You really stand behind your system!
I
would highly recommend the MIOX system and Simply Water Controller
to anyone really interested in safety, maintenance ease, and
cost savings.
Gary
L. Bennett
Superintendent of Facilities
Camp Mikell /Camp & Conference Center,
Episcopal Diocese of Atlanta
Toccoa, Georgia |
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Not
only did Simply Water provide us with the pool controller
that we needed, but also the technical support, which proved to be
invaluable in resolving our pool chemistry problems.
Your efforts in educating our staff and the follow-up
consultations that you have provided have been key to the success of
our program.
I would be pleased to recommend you to anyone having
concerns or problems related to their aquatics facilities.
John
P. Hyden
Director of University Facilities
Youngstown State University
Youngstown, Ohio |
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Just
thought I would drop you a line to let you know that the pool is looking
and running great.
About six years ago when I started at the YMCA as property
manager, my duties also included pool operations. I needed information
about pool water and the controller. I called Simply Water and,
ever since, we have had a good relationship - personal and professional. Simply
Water and their associates have been there for me and the YMCA,
and we really appreciate it. Simply Water is dependable and always makes
time for me.
Let me say again, thanks for being a good friend to
me and the YMCA.
Ron
Denham
Property Manager
Lake County YMCA
Madison, Ohio |
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After
soliciting Simply Water's assistance, it has been
like moving from darkness into light! After following their recommendations,
all our pools are now beautiful, clear, and chemically balanced. Instead
of a constant pain in the neck, they are now a source of pride.
Simply Water's knowledge of swimming pool chemistry
and maintenance is unsurpassed. And, they are always willing and
available to assist. We have found them to be true professionals
and friends!
Everyone who is trying to operate a swimming pool should have Simply
Water as their resource person.
We
believe in Simply Water, trust their knowledge, and recommend
them to everyone!
Grady
W. Lowery
President and Executive Director
Live Well Athletic Club
Lufkin, Texas |
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The
entire support base of Simply Water is worth its weight
in gold. You have made yourself a friend to me and the Jewish Community
Center.
When
I made the decision to use Simply Water's controllers
on my mens and womens spas and both outside pools, I had no idea
I was getting the entire company at my disposal. Let me tell you,
you have been there every time. Simply Water has
provided instructions on the controller when we needed help, and
also advised us on water chemistry.
Due
to the fact that you and your company go one step beyond what it
takes to keep your customers (friends) satisfied,
I
would strongly recommend you, your company, Simply Water,
and all those involved with the installation and maintenance to others
interested in your company and the systems you sell.
Darrell
Kamer
Director of Building Services
Jewish Community Center of Toledo
Toledo, Ohio |
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I
have had the pleasure of Simply Water's association
for at least five years now. I have just purchased from you another
more up to date controller for my pool here at Ravenscroft. I added
the modem package so I hope to not have to make as many weekend trips
to the pool to check my chemicals. The unit is working great.
I value the knowledge that you have provided me over the years, over
and beyond what anyone would expect. If I had chemical problems I
knew whom to call, Simply Water. They are very knowledgeable in all
areas of pool chemistry.
I truly appreciate all you have done for me over the years. I know everyone
else that has come in contact with Simply Water feels
the same way.
Thanks for all you have done for Ravenscroft school
and me. You are truly the best.
Billy
Thorne
Aquatics Director
Ravenscroft School
Raleigh, North Carolina |
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As
I move on to my new job with the Metro Atlanta association I would
like to thank Simply Water for their product support,
technical assistance, and friendship over the last three years.
The addition of controllers at four locations and six pools resulted
in verifiable cost savings at our West Chatham YMCA with similar
results anticipated at other metro Ys. Simply Water's capability
to dial in, diagnose problems, and provide instant technical support
has been invaluable in maintaining proper chemical balance and overall
water quality.
As far as I am concerned, the CPO and Advanced Water Chemistry courses Simply
Water taught in Savannah are the industry "Gold Standard".
I still receive positive feedback from YMCAs, county and private organizations
that attended that informative training in 2001.
Thanks for being there for us when we needed you-always!
David
M. Henry
Branch Executive Director
YMCA of Coastal Georgia
Pooler, Georgia |
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We
recently purchased a controller for our water park from Simply
Water. While shopping around the market for the new controller,
I spoke with many other companies and individuals. None were as helpful
and caring as Simply Water. For this reason, we chose
to do business with Simply Water. Their knowledge
and caring attitude certainly helped win our business, but their unequaled
service and back up after our purchase will definitely keep us as loyal
customers.
After installing the new controller, we ran into some technical problems
with the unit. Although the service from the manufacturer of the
unit was less than adequate, the support from the Simply
Water team was unsurpassed. We are extremely pleased with
the actions they have taken to ensure our satisfaction. They have
gone beyond reasonable expectations. This level of customer service
is a rarity in this day and age.
Their unmatched dedication to their customers has,
again, won this company over, and we will do anything we can to
influence other aquatic facilities to use and enjoy the services
of Simply Water.
Matt
Boyd
Operations Manager
Whale's Tale Water Park
Lincoln, New Hampshire |
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Our
swimming facilities have been truly enhanced by your assistance and
professional service on behalf of Simply Water.
As you remember, our problem with black algae was a constant struggle
in our pools every summer. Without your dedicated service to our
needs and your technical knowledge about pools, who knows what condition
our pools would be in today. We were able to resolve the black algae
problem in one summer season.
Once again, thank you for all these years of dedicated
service to the Moultrie-Colquitt County Parks and Recreation Department,
even with you 1,000 miles away.
Rick
Gehle, CPRP, CPSI
Director of Parks and Recreation
Moultrie-Colquitt County Parks
and Recreation Department
Moultrie, Georgia |
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